• Do You Have a Catalog? Can I Get a Printed Catalog?
• When Will My Order Ship?
  
• What Does Custom-Cast Mean?
  
• What Do Your Part # Prefixes Mean (Fxxxx, Hxxxx, Bxxx)?
  
• I live and operate in Arizona & don't want to pay sales tax..
  
• How Do I Convert Millimeters to Inches?
  
• Do You Sell Wholesale?
• Are There Any Volume Discounts Available?
• Is My Credit Card Information Secure?
• Do All Items Come with a Jump Ring?
• What is Sterling Silver?
• What is Fine Silver?
• What is Nickel Silver or German Silver?
  
• What is Vermeil?
• What is Gold Filled?
• What is PMC (Precious Metal Clay)?
• What is Niobium?
• What is Dichroic Glass?
• How do I care for Sterling Silver or Other Jewelry?
• Do You Have Drop-Shipping Services / Do You Drop-Ship?
  
• Are all your items marked?
  
• What's the Current Moon Phase?
  

Do You Have a Catalog? Can I Get a Catalog?
The #1 Most-Asked Question!
Our site is our catalog.
Due to the sheer immensity of our ever-expanding line, we do not have a printed catalog.
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I Live in Arizona & Don't Want to Pay Sales Tax...
If you are a resident of Arizona and wish to be tax-exempt for resale purposes, we will need the following documentation Mailed to us:
1 - A copy of your state resale certificate
2 - A completed Arizona Form 5000A
BE SURE TO INCLUDE YOUR EMAIL ADDRESS ON THE FORM SO WE MAY CONTACT YOU WITH FURTHER ORDERING DETAILS!!!!
Please fill out an Arizona Resale Certificate (Form 5000A) and send along with a copy of your AZ resale certificate/license to:
Silver Enchantments / Attn: RESALE / PO Box 1136 / Benson, AZ 85602

Once we have received BOTH of these items, we will refund or remove sales tax from your order.
Form 5000A in PDF format can be found by clicking here.
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Is My Credit Card Information Secure?
Yes, it most certainly is. We are VERY SERIOUS about Security and Privacy here at Silver Enchantments. Please click here to read more about security and here for information about privacy.
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Do All Items Come with a Hanging Loop | Jump Ring?
Unless bailed in casting, all Precious Metal Charm and Pendant items come with a jump ring. Base metal items do not. Jewelry Findings, centerpieces, links, etc. do not come with a jump ring. If you'd like to order a bail, it can be found at the bottom of each page or in the jewelry findings section. If you'd like to purchase a jump rings, click here to order. To see how to attach (which is very easy), click here.
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What is Sterling Silver?
Sterling Silver is 92.5% Pure Silver.
The other 7.5% is a hardening agent which is usually copper or sometimes zinc.
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What is Fine Silver?
Fine silver is 99.9% Pure Silver, with no other metals.
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What is Nickel Silver or German Silver?
Nickel/German Silver is the generic name for any of a range of Non-Precious bright silver-grey alloys composed of copper, nickel and zinc.
Don't Be Fooled!! - Despite its name, It contains NO Real Silver!
Other names for Nickle or German Silver are: Nikel Silver, Nickle Silver, "Silver", Afghan Silver, Austrian Silver, Brazilian Silver, Mexican Silver, Nevada Silver, Potosi Silver, Silverite, Sonara Silver, Tyrol Silver, Venetian Silver.
Please remember, NONE contain Real Silver.
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What is Vermeil?
Process developed in France in the mid-1700s. France banned production of vermeil early in the 19th century because the process involved the use of mercury. Present-day vermeil is 22k Gold over Sterling Silver produced by a safe electrolytic process.
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What is Gold Filled?
A layer of 10kt (or better) Real Gold Bullion is mechanically bonded under heat and pressure to one or more surfaces of a supporting base metal, then rolled or drawn to a given thickness. In the jewelry industry, the quantity of Gold Must be at leas 1/20th by weight of the total product!! Our Items which contain Gold Filled rings (chain-maille jewelry) are 14kGF (higher than industry standard) and are considered LIFE-TIME PRODUCTS, and the Gold layer WILL NOT Wear Off, as it will in electro-plated products!
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What is PMC (Precious Metal Clay)?
Relatively new to the USA & jewelry media, PMC is made of finely powdered Pure Silver, water, and binders. When heated to 800-850 degrees C. the organic binders burn off... leaving Pure 999 Silver!
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What is Niobium?
Relatively new to the USA & jewelry media, Niobium (Nb) is a pure element & is known as a refractory metal. The colors result from a coating of oxide over the metal surface. The metal appears colored because the oxide coating is transparent, and causes interference in the light rays reflected from the metal... just like a prism. A similar effect can be seen in the colors on soap bubbles, butterfly wings, bird feathers, and oil on water! Niobium is Hypo-Allergenic -- good for even the most sensitive skin -- and very light-weight. Niobium's name is derived from the Greek Goddess Niobe, daughter of Tantalus! Due to limited quantities geologists have found in the Earth's crust, this Beautiful Metal has a value Higher than Silver!
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What is Dichroic Glass?
Dichroic Glass was created for use by NASA. The glass is coated with metal oxides such as magnesium, titanium and silicon in a vacuum furnace. Dichroic glass magically reflects multiple shades of color depending on the angle from which it is viewed! The word "Dichroic" means "two colors"-- referring to its transmitted color and reflected color. Dichroic coatings are high-tech optical coatings that selectively reflect away certain wavelengths (color) of light, and allow the remaining wavelengths to transmit through. This same effect is seen in nature (peacock feathers, opals, etc.). Dichroic is not inexpensive: it can run $100 to $200 per square foot!
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How Do I Care for Sterling Silver or Other Jewelry?
Great Question!!!
Click Link Below to find some helpful information we've compiled at:
www.silverenchantments.com/jewelry-care-101.html
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I'm in a Hurry.... (aren't we all?!?) ... When Will My Order Ship?
Please Click Here for Ordering & Shipping Information
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What Does Custom-Cast Mean?
It mean's it's Custom Cast just for you upon ordering.
14k Gold, Copper & U-Prefix & non-prefix items of over 10 per quantity are considered custom-cast.
These are non-cancelable & non-refundable items & take 4-6 weeks before shipment.

What Do Your Prefixes Mean?
Non-prefix items are generally available in Sterling Silver, Copper & 14k Gold (e.g., #2007, #8435).
U & H prefixed items are only available in Solid Sterling Silver (e.g., U1007, H1023).
The 'H' Series is being phased out.
F-prefixed items means "Found" - Generally once they are Sold Out, They're Gone (e.g., F1136) unless we can find them again.
B-prefixed items means "Base Metal" (non-precious materials are used - e.g., Nickle or No-Lead Pewter - e.g., B1003). Generally once these items are Sold Out, They're Gone!
We are slowly converting Base Metal 'F' series numbers to 'B' series numbers.
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How Do I Convert Millimeters (mm) to Inches (in)?
Please Click Here for Conversion Chart Information
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Do You Sell Wholesale?
Yes We Do! Our site is wholesale pricing made available to the public.
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Are Volume Discounts Available?
VOLUME DISCOUNT SCHEDULE
Due to ALL TIME HIGHS & MOST VOLATILE we've seen in Years in Silver and Gold Markets, we have been forced to Discontinue Any Additional Discounts above those below -- Volume Purchase Per Item Discounts are Still Available as Listed on Each Item.

Current Discount Schedule
In Addition to Volume Pricing!
$100.00+ - FREE* Standard Shipping
$750.00-$1,999.99 - FREE* Standard Shipping + 5% discount (Code: 750)
$2000.00+ - FREE* Standard Shipping + 10% discount (Code: 2000)
NOTE:
*FREE SHIPPING is Only for US Orders. Insurance, however, is mandatory.
Discounts are applicable on 2+ items in your cart. For example, if you have only One Custom-Cast 14k Gold piece in your cart valued $750+, the discount Will Not Be Applied.
Please check our Terms and Policies for further information.
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Do You Drop-Ship? / Do You have Drop-Shipping Services?
Please see: drop-shipping.
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Are All Your Items Marked?
In the USA, The National Gold and Silver Marketing Act does NOT require precious metals to be marked with quality. For many reasons, not all jewelry is marked. The size or design of some pieces do not lend themselves to quality marking. Findings and components are often not quality stamped leaving the assembler the choice of attaching a mark, perhaps on a jewelry card or chain tab, to the finished piece.

moon phases

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Did You Know that A Portion of Your Purchase Goes to Benefit:
The ARIZONA GREYHOUND RESCUE - www.azgreyhounds.com

Our Beloved Rescue Family Members